Cancelling mandates

Mandates that are registered with BankTech may be cancelled. This is usually done after comparison of this data against another data set or when new information becomes available or a new strategy is to be employed. Mandates are identified by their 'mandateidentification' which is simply the unique reference used with BankTech. Mandates can only be cancelled in 1 way:

POST: /mandates/bulk/cancel

This will move the mandate to "CANCELLED" status. For "soft-deleted" mandates.

• Rate limit: 1 per second

• Payload size: 1,000 mandates

Moving a mandate to "CANCELLED" status will make it invalid for automated collection generation and will remove any un-submitted collections from the scheduling queue - including those that have already been approved. Cancelled mandates cannot be resumed to the "ACTIVE" status by the user, but if you really need these restored our support team can help you out.

Cancelling mandates will likely invalidate collections that have been created for it prior to the cancellation. Our automation cleans these up, but manual collections will need to be reviewed.