BankTech submission cut-Offs
Submission Timelines and Transaction Processing Credit Consumption per Support Package
SMME
Submissions on any SMME package requires you to finalise submissions 10 days prior to Bank Submission Date*. Submissions until 3 days prior to Bank Submission Date are possible, at increased rates.
Submission Window
Pay-As-You-Go
Basic
Bank Submission minus 10 days up to 20:00
1x
1x
Bank Submission minus 5 days up to 20:00
1.5x
1.5x
Bank Submission minus 3 days up to 20:00
2x
2x
Bank Submission minus 2 days up to 20:00
Late Service Only
Late Service Only
Bank Submission minus 1 day up to 20:00
Late Service Only
Late Service Only
Bank Submission Day up to 11:00
Late Service Only
Late Service Only
Bank Submission Day after 11:00
Late Service Only
Late Service Only
Example: If you have a Basic Support package and submit 100 instructions 7 days before Bank Submission Date, the transaction will consume 150 credits.
* Note that Bank Submission Dates are different to Action Dates.
Corporate Standard
Submissions on the Standard Corporate package requires submissions to be completed 5 days prior to Bank Submission Date. Submissions until 2 days prior to Bank Submission Date are possible, at increased rates.
Submission Window
Corporate - Standard
Bank Submission minus 10 days up to 20:00
1x
Bank Submission minus 5 days up to 20:00
1x
Bank Submission minus 3 days up to 20:00
1.5x
Bank Submission minus 2 days up to 20:00
1.5x
Bank Submission minus 1 day up to 20:00
Late Service Only
Bank Submission Day up to 11:00
Late Service Only
Bank Submission Day after 11:00
Late Service Only
Example: If you have the Corporate Standard package and submit 1,000 instructions 2 days before Bank Submission Date, the transaction will consume 1,500 credits.
* Note that Bank Submission Dates are before Action Dates.
Corporate Premium
Submissions on the Standard Premium packages require submissions to be completed 2 days prior to Bank Submission Date. Submissions until 1 day prior to Bank Submission Date are possible, at increased rates.
Submission Window
Premium
Premium Plus
Bank Submission minus 10 days up to 20:00
1x
1x
Bank Submission minus 5 days up to 20:00
1x
1x
Bank Submission minus 3 days up to 20:00
1.x
1x
Bank Submission minus 2 days up to 20:00
1.x
1x
Bank Submission minus 1 day up to 20:00
1.5x
1.5x
Bank Submission Day up to 11:00
Late Service Only
Late Service Only
Bank Submission Day after 11:00
Late Service Only
Late Service Only
Example: If you have the Corporate Premium Plus package and submit 100,000 instructions 1 day before Bank Submission Date, the transaction will consume 150,000 credits.
* Note that Bank Submission Dates are before Action Dates.
Enterprise
Submissions on the Enterprise package require submissions to be completed 1 day prior to Bank Submission Date. Submissions until 11:00 on Bank Submission Date are possible, at increased rates.
Submission Window
Enterprise
Bank Submission minus 10 days up to 20:00
1x
Bank Submission minus 5 days up to 20:00
1x
Bank Submission minus 3 days up to 20:00
1.x
Bank Submission minus 2 days up to 20:00
1.x
Bank Submission minus 1 day up to 20:00
1x
Bank Submission Day up to 11:00
1.25x
Bank Submission Day after 11:00
Late Service Only
Example: If you have the Enterprise package and submit 500,000 instructions at 09:00 on Submission Date, the transaction will consume 625,000 credits.
* Note that Bank Submission Dates are before Action Dates.
Enterprise Plus
Submissions on the Enterprise Plus package require submissions to be completed before 11:00 on the Bank Submission Date. Submissions after 11:00 are are possible, but only as a Late Service.
Submission Window
Enterprise Plus
Bank Submission minus 10 days up to 20:00
1x
Bank Submission minus 5 days up to 20:00
1x
Bank Submission minus 3 days up to 20:00
1.x
Bank Submission minus 2 days up to 20:00
1.x
Bank Submission minus 1 day up to 20:00
1x
Bank Submission Day up to 11:00
1x
Bank Submission Day after 11:00
Late Service Only
Example: If you have the Enterprise Plus package and submit 500,000 instructions at 09:00 on Submission Date, the transaction will consume 500,000 credits.
* Note that Bank Submission Dates are before Action Dates.
DebitMe Add-on
The DebitMe offering is an automated payment gateway used by thousands of call centre agents and eCommerce websites.
When using the DebitMe Add-on, regardless of your Support Package, the submission window could be customised to cater for your specific business needs.
Settlement Window
Submission Window
Same Day - 17:00
Up to 13:30 on Action Date
Same Day - 20:00
Up to 17:30 on Action Date
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